TRACK YOUR ORDER!
We are a local company and ship straight from our European warehouse in Tallinn. Our average shipping time is 3-9 business days and free shipping applies above €35 cart value.
In some cases it might take slightly longer.
EU delivery guarantee — your package will be replaced for free if 30 days has passed and you still haven’t received your package.
If you’ve received a tracking number, it means your order has been handed over to the shipping carrier.
Shipping Label Created — the first tracking update still needs a few more business days to be displayed.
You can expect to start seeing tracking updates within 1-4 business days.
Most orders are shipped out with Lithuanian Post. They update tracking only when reaching bigger destination points.
A single tracking delay of up to 7 business days is normal. There is usually 1 longer delay between the updates.
The Priority & Insured Shipping – Skip Order Line is for faster order processing and insured shipping.
This does not speed up the actual shipping time once the order has been handed over to the shipping company.
We can consider your order as lost in transit if 30 days has passed and you still haven’t received your order.
Please contact us at email@example.com and we will send you a new shipment at no additional charge.
For tracking related questions and tracking numbers, email us at firstname.lastname@example.org